From f98110611108a9270770c710a4447af70a08f17b Mon Sep 17 00:00:00 2001 From: hagen-danswer Date: Fri, 1 Nov 2024 19:27:03 -0700 Subject: [PATCH] Update connector.py --- backend/danswer/connectors/freshdesk/connector.py | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/backend/danswer/connectors/freshdesk/connector.py b/backend/danswer/connectors/freshdesk/connector.py index a98ca34bd..bc0b1acab 100644 --- a/backend/danswer/connectors/freshdesk/connector.py +++ b/backend/danswer/connectors/freshdesk/connector.py @@ -129,10 +129,10 @@ class FreshdeskConnector(PollConnector, LoadConnector): def _fetch_tickets( self, start: datetime | None = None, end: datetime | None = None ) -> Iterator[List[dict]]: - """ + """ 'end' is not currently used, so we may double fetch tickets created after the indexing starts but before the actual call is made. - + To use 'end' would require us to use the search endpoint but it has limitations, namely having to fetch all IDs and then individually fetch each ticket because there is no 'include' field available for this endpoint: