diff --git a/server/internal/handler/daemon.go b/server/internal/handler/daemon.go
index 356aeda49..cac8c1587 100644
--- a/server/internal/handler/daemon.go
+++ b/server/internal/handler/daemon.go
@@ -1097,7 +1097,11 @@ func (h *Handler) ClaimTaskByRuntime(w http.ResponseWriter, r *http.Request) {
 	// Build response with fresh agent data (name + skills + custom_env + custom_args).
 	resp := taskToResponse(*task)
 	if agent, err := h.Queries.GetAgent(r.Context(), task.AgentID); err == nil {
+		// Workspace-bound skills first, then platform built-in skills. Built-in
+		// names carry a "multica-" prefix so their on-disk slugs never collide
+		// with a user-authored workspace skill (see writeSkillFiles).
 		skills := h.TaskService.LoadAgentSkills(r.Context(), task.AgentID)
+		skills = append(skills, h.TaskService.BuiltinSkills()...)
 		var customEnv map[string]string
 		if agent.CustomEnv != nil {
 			if err := json.Unmarshal(agent.CustomEnv, &customEnv); err != nil {
diff --git a/server/internal/service/builtin_skills.go b/server/internal/service/builtin_skills.go
new file mode 100644
index 000000000..f7d9425c2
--- /dev/null
+++ b/server/internal/service/builtin_skills.go
@@ -0,0 +1,72 @@
+package service
+
+import (
+	"embed"
+	"io/fs"
+	"path"
+	"strings"
+)
+
+//go:embed builtin_skills
+var builtinSkillsFS embed.FS
+
+const builtinSkillsRoot = "builtin_skills"
+
+// BuiltinSkills returns the platform's built-in skills, embedded at compile
+// time. Every agent receives these on top of its workspace-bound skills, so
+// they teach platform-wide "how to" workflows (e.g. mentioning) that the
+// runtime brief intentionally leaves to skills.
+//
+// Layout: builtin_skills/<name>/SKILL.md plus optional supporting files. The
+// <name> directory carries a "multica-" prefix so its on-disk slug can never
+// collide with a workspace skill a user authored (see writeSkillFiles, which
+// derives the skill directory from AgentSkillData.Name).
+func (s *TaskService) BuiltinSkills() []AgentSkillData {
+	return loadBuiltinSkills()
+}
+
+func loadBuiltinSkills() []AgentSkillData {
+	entries, err := fs.ReadDir(builtinSkillsFS, builtinSkillsRoot)
+	if err != nil {
+		return nil
+	}
+	var skills []AgentSkillData
+	for _, entry := range entries {
+		if !entry.IsDir() {
+			continue
+		}
+		if skill, ok := loadBuiltinSkill(entry.Name()); ok {
+			skills = append(skills, skill)
+		}
+	}
+	return skills
+}
+
+func loadBuiltinSkill(name string) (AgentSkillData, bool) {
+	dir := path.Join(builtinSkillsRoot, name)
+	content, err := fs.ReadFile(builtinSkillsFS, path.Join(dir, "SKILL.md"))
+	if err != nil {
+		// A skill directory without a SKILL.md is malformed — skip it rather
+		// than ship an empty skill.
+		return AgentSkillData{}, false
+	}
+	skill := AgentSkillData{Name: name, Content: string(content)}
+	// Any other file in the directory becomes a supporting file, preserving
+	// its relative path so subdirectories (e.g. rules/styling.md) survive.
+	_ = fs.WalkDir(builtinSkillsFS, dir, func(p string, d fs.DirEntry, walkErr error) error {
+		if walkErr != nil || d.IsDir() {
+			return walkErr
+		}
+		rel := strings.TrimPrefix(p, dir+"/")
+		if rel == "SKILL.md" {
+			return nil
+		}
+		data, readErr := fs.ReadFile(builtinSkillsFS, p)
+		if readErr != nil {
+			return nil
+		}
+		skill.Files = append(skill.Files, AgentSkillFileData{Path: rel, Content: string(data)})
+		return nil
+	})
+	return skill, true
+}
diff --git a/server/internal/service/builtin_skills/multica-mentioning/SKILL.md b/server/internal/service/builtin_skills/multica-mentioning/SKILL.md
new file mode 100644
index 000000000..84bac30c1
--- /dev/null
+++ b/server/internal/service/builtin_skills/multica-mentioning/SKILL.md
@@ -0,0 +1,77 @@
+---
+name: multica-mentioning
+description: Use when writing an issue comment that needs to @mention someone — notify a person, trigger another agent, or hand work to a squad. Covers how to build a mention link that actually fires and what each mention type does.
+---
+
+# Mentioning & Delegating
+
+This skill covers HOW to build a mention that works. WHETHER to mention at all
+— loop avoidance, staying silent on acknowledgements — is already in your
+runtime brief's Mentions section; follow that and do not repeat it here.
+
+## The one rule that breaks mentions
+
+A mention link needs a REAL UUID. Writing `[@Alice](mention://member/Alice)`
+does NOTHING: a name is not a UUID, so the link silently fails — no
+notification, no trigger, no error. Always look up the UUID first.
+
+## Step 1 — look up the UUID with `--output json`
+
+- a person → `multica workspace member list --output json` → use `user_id`
+- an agent → `multica agent list --output json` → use `id`
+- a squad  → `multica squad list --output json` → use `id`
+
+Match by display name. If the name is ambiguous or absent, do not guess —
+say so in your comment instead of emitting a broken link.
+
+## Step 2 — build the link; type and id source MUST match
+
+Format: `[@Name](mention://<type>/<uuid>)`
+
+| To…                  | type     | uuid from      | What it triggers                          |
+| -------------------- | -------- | -------------- | ----------------------------------------- |
+| notify a person      | `member` | member.user_id | sends them a notification (no run)        |
+| make an agent work   | `agent`  | agent.id       | enqueues a run for that agent             |
+| hand work to a squad | `squad`  | squad.id       | enqueues the squad LEADER, who delegates  |
+| reference an issue   | `issue`  | issue.id       | nothing — a plain link, always safe       |
+
+Using the wrong `type` for an id points at the wrong entity or fails silently.
+
+**`@all` is the exception** — it uses the literal `all`, never a UUID:
+`[@all](mention://all/all)`. It broadcasts to everyone on the issue; it does
+NOT make any specific agent run, and it also suppresses the assignee's
+automatic on-comment trigger. Use it to announce, not to request work.
+
+## What does NOT happen (so the result doesn't surprise you)
+
+- A wrong/missing UUID, or a bare `@name`, silently does nothing.
+- `@member` never makes a person "run" — it only notifies them.
+- Even a correct mention may not fire if the target agent already has a
+  pending task on this issue, is archived, or is private and you cannot
+  access it. That is expected — do not retry in a loop.
+
+## Incorrect → Correct
+
+Incorrect: `@alice please review`
+  → plain text, no link, nobody is notified.
+
+Incorrect: `[@Alice](mention://member/Alice) please review`
+  → "Alice" is not a UUID, the link is silently dead.
+
+Correct:
+  1. `multica workspace member list --output json`  → Alice's user_id = 7f3a…
+  2. `[@Alice](mention://member/7f3a…) please review`
+
+## Source of truth
+
+These behaviors are hard-coded in the Multica backend. If a mention does not
+behave as described, check the source rather than guessing:
+
+- `server/internal/util/mention.go:16` — the mention regex. The id must be a
+  hex UUID (or the literal `all`); a name silently fails to parse.
+- `server/internal/handler/comment.go:884` — `enqueueMentionedAgentTasks`:
+  how `@agent` enqueues a run and `@squad` enqueues the leader, plus the
+  guards (already-pending dedup, archived, private) that make a valid mention
+  no-op.
+- `server/internal/handler/comment.go:768` — `@all` is a broadcast that
+  suppresses the assignee's auto-trigger.