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renamed variables

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hagen-danswer
2024-11-02 09:03:42 -07:00
parent 5e444d43f9
commit d652cb3141
1 changed files with 10 additions and 6 deletions
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16
backend/danswer/connectors/freshdesk/connector.py
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@ -40,7 +40,7 @@ _TICKET_FIELDS_TO_INCLUDE = {
"to_emails",
}
_SOURCE_TYPES = {
_SOURCE_NUMBER_TYPE_MAP = {
"1": "Email",
"2": "Portal",
"3": "Phone",
@ -49,9 +49,9 @@ _SOURCE_TYPES = {
"10": "Outbound Email",
}
_PRIORITY_TYPES = {"1": "low", "2": "medium", "3": "high", "4": "urgent"}
_PRIORITY_NUMBER_TYPE_MAP = {"1": "low", "2": "medium", "3": "high", "4": "urgent"}
_STATUS_TYPES = {"2": "open", "3": "pending", "4": "resolved", "5": "closed"}
_STATUS_NUMBER_TYPE_MAP = {"2": "open", "3": "pending", "4": "resolved", "5": "closed"}
def _create_metadata_from_ticket(ticket: dict) -> dict:
@ -88,17 +88,21 @@ def _create_metadata_from_ticket(ticket: dict) -> dict:
# Convert source numbers to human-parsable string
if source_number := ticket.get("source"):
metadata["source"] = _SOURCE_TYPES.get(
metadata["source"] = _SOURCE_NUMBER_TYPE_MAP.get(
str(source_number), "Unknown Source Type"
)
# Convert priority numbers to human-parsable string
if priority_number := ticket.get("priority"):
metadata["priority"] = _PRIORITY_TYPES.get(priority_number, "Unknown Priority")
metadata["priority"] = _PRIORITY_NUMBER_TYPE_MAP.get(
priority_number, "Unknown Priority"
)
# Convert status to human-parsable string
if status_number := ticket.get("status"):
metadata["status"] = _STATUS_TYPES.get(str(status_number), "Unknown Status")
metadata["status"] = _STATUS_NUMBER_TYPE_MAP.get(
str(status_number), "Unknown Status"
)
due_by = datetime.fromisoformat(ticket["due_by"].replace("Z", "+00:00"))
metadata["overdue"] = str(datetime.now(timezone.utc) > due_by)