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support channels (#2382)

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nyxnor
2021-08-03 13:23:37 +00:00
committed by rootzoll
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@@ -166,17 +166,39 @@ Now open up a terminal ([OSX](https://www.youtube.com/watch?v=5XgBd6rjuDQ)/[Win1
If you run into a problem or you have still a question, follow the steps below to get support. Also check the [setup documentation](#setup-process-detailed-documentation) for details.
### Documentation
1. Look up the [FAQ](FAQ.md) if you can't find an answer to this question/problem.
2. If you have a hardware problem, please check that your hardware parts are exactly the parts recommended in the shopping list above. Different screens or even SSD-casings can cause problems.
3. There is a Telegram Group of RaspiBlitz users helping each other: https://t.me/raspiblitz
3. Please determine if your problem/question is about RaspiBlitz or for example with LND. For example if you can't route a payment or get an error when opening a channel that is an LND question/problem and is best answered by the LND dev community: https://dev.lightning.community
4. Please determine if your problem/question is about RaspiBlitz or for example with LND. For example if you can't route a payment or get an error when opening a channel that is an LND question/problem and is best answered by the LND dev community: https://dev.lightning.community
4. Go to the GitHub issues of the RaspiBlitz: https://github.com/rootzoll/raspiblitz/issues Do a search there. Also check closed issues by removing 'is:open' from the filter/search-box.
5. Go to the GitHub issues of the RaspiBlitz: https://github.com/rootzoll/raspiblitz/issues Do a search there. Also check closed issues by removing 'is:open' from the filter/search-box.
5. If you haven't found an answer yet, open a new issue on the RaspiBlitz GitHub. You may have to register an account with GitHub for this. If it's a bug with the RaspiBlitz, please add (copy+paste) a Debug Report to your issue (see [FAQ](FAQ.md) for how to generate them) and/or add some screenshots/photos so the community gets more insight into your problem.
6. If you haven't found an answer yet, open a new issue on the RaspiBlitz GitHub. You may have to register an account with GitHub for this. If it's a bug with the RaspiBlitz, please add (copy+paste) a Debug Report to your issue (see [FAQ](FAQ.md) for how to generate them) and/or add some screenshots/photos so the community gets more insight into your problem.
### Groups
There are plenty off rooms you can find Raspiblitz users that can help you:
1. [Telegram English](https://t.me/raspiblitz)
2. [Telegram Deutsch](https://t.me/raspiblitz_DE)
3. [Telegram Spanish](https://t.me/raspiblitz_ES)
4. [Telegram Italian](https://t.me/raspiblitz_IT)
5. [Telegram Russian](https://t.me/raspiblitz_RU)
6. [Keybase](https://keybase.io/team/raspiblitz)
7. [Matrix - Element client](https://element.io/) Channel: #raspiblitz:libera.chat
8. IRC - Libera chat -> irc.libera.chat:6697 -> Channel: #raspiblitz
9. Sphinx Chat -> sphinx.chat://?action=tribe&uuid=YFsuxCApuU-TBIRWeWY_Gl52IOx2clJKZYLxDn78Z9RgcWNx9zUube7mkK4IyXQjLril-tgKZs3wOxDlWqpiyxp8jTbt&host=tribes.sphinx.chat -> [Connection code](YFsuxCApuU-TBIRWeWY_Gl52IOx2clJKZYLxDn78Z9RgcWNx9zUube7mkK4IyXQjLril-tgKZs3wOxDlWqpiyxp8jTbt) --> [QR code](https://github.com/rootzoll/raspiblitz/issues/2089#issuecomment-805789854)
## Setup Process (Detailed Documentation)